Referendum for Healthcare Services Passes

November 2nd, 2011

McLeod Health and Loris Community Healthcare System are extremely pleased with the public vote of confidence and outpouring of support from the community on the Healthcare Services Referendum on Tuesday, November 1.  An overwhelming 85 percent of voters passed the Referendum for Healthcare Services.

We are most appreciative of the dedication and hard work on behalf of the Citizens’ for Better Healthcare Services Committee to promote this effort.  Composed of residents from the Loris, North Myrtle Beach, Green Sea, Little River and Nichols communities, the Committee worked diligently for several months to communicate the issues involved in the referendum.  Working together for patients and families, we are stronger.

Loris has over a decade-long relationship with McLeod Health.  These hospitals share the same philosophy of quality patient care and are inspired by beloved local physicians.  Over and over again at fall festivals, in community groups and meetings, patients and families spoke of their personal experience with McLeod Health physicians and staff and of your commitment to the patients we serve.

These positive relationships created the opportunity to merge both organizations. These positive relationships, based on your service to others, created this opportunity to receive such a mandate in this referendum vote.  Working together, we are stronger.

McLeod Health, Loris and Seacoast continue to share a not-for-profit mission and focus on providing the best possible health care services to patients.  Loris and Seacoast will retain a local governing board and local foundation, with continued involvement and leadership.  The McLeod Health Board will expand to include three additional Board members from Horry county.

Loris Community Healthcare System provides care for residents of northern Horry and southern Brunswick and Columbus counties.  Founded in 1950, Loris Community Hospital is a fully-accredited acute care facility with 105 licensed beds.  Seacoast Medical Center opened in 2000 as an outpatient facility.  In July 2011, Seacoast Medical Center began providing inpatient care as a 50-bed hospital.  Other facilities affiliated with Loris Healthcare System are Family Health Centers in Loris and Green Sea, Loris Extended Care Center and the Center for Health and Fitness.  Loris Healthcare System also operates a network of physician practices and has more than 120 physicians on active and affiliate medical staff. Loris Healthcare System has nearly 750 employees.

With the passing of the referendum Tuesday, we will continue to work together for better healthcare services and better value in the communities we serve.  Both organizations and their staffs will benefit from working together. Our patients deserve the best healthcare services and the appropriate timing is now. Our communities are growing and this partnership is a way to provide these services to all patients in the area.

We have some challenges ahead, as with any new opportunity for growth and service. Thank you for your service and continued dedication to improve the quality of life for others.

Thanks,
Rob

See Myrtle Beach Sun News article below: http://www.thesunnews.com/2011/11/01/v-print/2476934/hospital-referendum-gets-early.html

Recognition offers encouragement

October 31st, 2011

Please take the opportunity to read the following editorial which appeared in the Myrtle Beach Sun News on Wednesday, October 26, 2011.

I was grateful for this publication’s vote of confidence and endorsement of the effort to formalize a more permanent relationship between McLeod Health and Loris Community Healthcare System. I was encouraged by the recognition of the McLeod reputation for quality and excellence.

The positive words are indeed a reflection of your passion, your work these many years to improve care and service for patients and families.
Because of you and the McLeod team, the community in the Loris area positively received the news of a merger between McLeod and Loris. Over and over we have come across patient after patient, family after family who could relate a positive experience with McLeod.

While we don’t know the outcome of the vote on Tuesday, November 1 … and we will have a great deal of work ahead of us in this merger during health reform …  I am proud of you and your service to others.  Thank you for the daily sacrifice you make for patients and families.

Thanks,
Rob

Here’s the link:
http://www.thesunnews.com/2011/10/25/v-print/2463771/editorial-healthcare.html

…Then Keep Asking A Small Question

August 9th, 2011

 In his book, “Drive: The Surprising Truth About What Motivates Us,” Daniel Pink talks about motivation and mastery.  He says,

“Real achievement doesn’t happen overnight.  As anyone who has trained for a marathon, learned a new language, or run a successful division can attest, you spend a lot more time grinding through tough tasks than you do basking in applause.

Here’s something you can do to keep yourself motivated.  At the end of each day, ask yourself whether you were better today than you were yesterday.  Did you do more?  Did you do it well? Or to get specific, did you learn your ten vocabulary words, make your eight sales calls, eat your five servings of fruits and vegetables, write your four pages?  You don’t have to be flawless each day.  Instead, look for small measures of improvement such as how long you practiced your saxophone or whether you held off checking email until you finished that report you needed to write.  Reminding yourself that you don’t need to be a master by day three is the best way of ensuring you will be one by day three thousand.

So before you go to sleep each night, ask yourself the small question: Was I a little better today than yesterday?”

Thanks,
Rob

New Management Relationship with Loris

July 13th, 2011

McLeod Health has been working to formalize a healthcare partnership with Loris Healthcare System, and its affiliates, during the past year. We have good news regarding developments in this relationship, which will benefit patients in the communities we serve.

Loris Healthcare System has entered into a management agreement with McLeod. Through this relationship, McLeod will assume responsibility for managing Loris Community Hospital and Seacoast Medical Center, as well as other healthcare facilities owned by Loris Healthcare System.

Loris Healthcare System and McLeod will maintain local governance and management. A new administrator for Loris Healthcare System will be announced upon mutual agreement by our two organizations.

The five year  management agreement will focus on ways the two not-for-profit healthcare systems can work together to strengthen the availability of healthcare services in the northeastern region of South Carolina and southeastern North Carolina. In a manner which is consistent with the charitable mission of both organizations, the arrangement will serve patients and families in more than a dozen counties – from Horry County through the Pee Dee, to Sumter County.

Discussions between the organizations began last year following a thorough strategic planning process and a review of this potential alliance. Compatibility, similar charitable missions and values, and a commitment to deliver high quality patient care are the primary reasons for the affiliation.

This relationship with McLeod will strengthen healthcare in our region by advancing clinical programs and services, supporting physician recruitment, providing operational efficiencies and allowing future growth.

Additionally, this past week we announced that Dick Tinsley has been appointed the transition team leader to coordinate the management relationship between McLeod Health and Loris Healthcare System, which includes Seacoast Medical Center. He will support the work between both not for profit organizations as they continue working together strategically for the future. 

Dick is an experienced healthcare leader with a diversity of skills. The expertise and business acumen that he has demonstrated at McLeod and the experience he brings to Loris Healthcare System will strengthen the transition for our organizations and support the vision for future growth. He has also been a part of healthcare leadership for more than 25 years, providing organizational expertise in a variety of duties, including vendor relationships, strategic planning, managed care, joint ventures, physician engagement and service line development. He has served in a leadership position with McLeod Health since 1998 and as a Vice President of Planning since October of 2000. In his role, he has had administrative oversight of McLeod Orthopedics/Neurosurgery Services, Trauma Care and Emergency Services, McLeod Health and Fitness Center, McLeod Home Health Services, and McLeod Hospice. Dick has also had responsibility for CONs, DHEC matters, legislative and governmental relations.

The Loris and McLeod teams share a common mission and existing relationships, including the provision of high quality specialty care, such as Cancer, Orthopedic and Cardiac Services. We plan to bring the quality methodology as well as the valued clinical effectiveness initiatives and improvement processes to this agreement.

We will continue to work hard together to bring the best care possible to our patients. I wanted to recognize all of our teams of healthcare professionals for their efforts, commitment and support during these times of challenge and change.

Thanks,
Rob

Medicaid Announces Second Round of Budget Cuts

June 22nd, 2011

The state’s Medicaid Agency announced another series of payment reductions to providers for medical services provided to patients.  This link will take you directly to the memo from the agency: http://www.scha.org/tools/files/publicnoticejuly2011final-4dedf5b8.pdf. I have provided it as we received it from the South Carolina Hospital Association.  Hospitals received a 3% cut beginning in April of 2011 and these additional changes will be implemented in July 2011.

The recession continues to impact state and local governments as well as all business and organizations providing services.  We continue to look for ways to reduce costs in the face of these payment reductions for the services provided to patients.  Please see the link for “Bright Ideas” on the McLeod Health Compass (Intranet) homepage in order to submit your additional suggestions for improvement.

Thanks,
Rob

Learning and Mentoring

June 17th, 2011

“I look back on the old Masters highlights and I watched some things that I’ve done, and I’ve learned from those experiences. It’s taken me time and years of seeing what’s worked well and what hasn’t.”
Phil Mickelson, American Golfer

As health care professionals at McLeod, we have responded to the mission of caring for people. For most of us, it is not a job, but a vocation and a calling. Part of our responsibility in providing the very best experience to our patients and their families is by also mentoring and teaching others to render excellence in medical treatment. Teaching new generations to carry the torch of compassion and fostering the commitment to excellence is supported by sharing the lessons learned in our daily work.

For the past four years, McLeod has hosted an internship for medical students from May through July, a concept developed by Dr. Alva Whitehead. This fellowship for rising second year medical students is funded by the McLeod Foundation. It has been used as both a learning tool for physicians in training as well as recruitment for the future by McLeod.

Currently, five medical students are spending their summer vacation at McLeod Regional Medical Center receiving an insider’s view of how a hospital works. This six-week internship, which ends in July, is often the first experience in a hospital for many of these students.

Dr. Bryon Frost in the Emergency Department demonstrates how to insert an airway tube to the medical students visiting McLeod this summer.

Members of the 2011 McLeod Medical Student Fellowship are:
Abigail Case, USC School of Medicine
David Giovannini, USC School of Medicine
Ashley Greeson, USC School of Medicine
Roopa Varadarjan, Medical University of South Carolina
Brian Williams, USC School of Medicine

The internship includes rotations through the Family Medicine Residency Program, Rapid Improvement Events, a two-week Surgery segment with Dr. Michael Rose, and visits to different areas in the hospital such as the Emergency Department, the Lab, Radiology, Critical Care Units, and Radiation Oncology. The students also round with physicians, administrators, hospitalists and nursing directors and attend meetings of the Cancer Conference Board, IRB, and Quality and Safety during their fellowship.

Summer Medical Student David Giovannini (center) observes Dr. Al Gilpin during surgery.

Thanks to all our teams who have supported this time of instruction and interaction. Good luck to these students as they continue on their educational journey.

Thanks,
Rob

Mercy In Me Free Medical Clinic

June 10th, 2011

On Monday, I was given the opportunity to speak at the Rotary Club in Cheraw, South Carolina.  Rotary is a service oriented group of community leaders.  McLeod Board Member Crawford Moore called me with the invitation to speak about McLeod Health. 

Prior to the Rotary meeting on Monday, Crawford wanted to show me the work of local citizens at the Mercy In Me Free Medical Clinic. I met Dr. Gabe Simpson who volunteers in the clinic when he is not working in the emergency room of the local hospital. At Mercy In Me Clinic, I also met with Kappie Griggs, RN and John Goodwin, who also volunteer their time and expertise for the clinic, which is staffed and supported by all volunteers. I was impressed with the spirit of caring I observed in those who volunteer to help others and serve the special needs in the clinic.

The Mercy In Me Free Medical clinic was established to offer relief to those who find themselves without heath insurance. By providing screening, medications, and a heathy dose of God’s love and compassion, Mercy In Me Free Medical Clinic will provide free, quality health care to the uninsured, while protecting each patient’s dignity and self-respect.

Click on this link to see the safety net service being provided to people in Cheraw, http://www.mercyinme.org/

N.B. Baroody Lecture Series

June 7th, 2011

A special McLeod Cardiology program will be held on Tuesday, June 7, from 5:30 p.m. to 7:30 p.m. in the McLeod Medical Plaza Auditorium, led and moderated by Dr. Conyers O’Bryan.  The  medical lectures will honor the late Dr. N.B. Baroody.

The evening program features a presentation by Michael L. Craig,, M.D., Assistant Professor of Medicine, Congestive Heart Failure and the Transplantation Division of Cardiology, at the Medical University of South Carolina. His topic, Refractory Congestive Heart Failure, targets the program objectives that participants should be able to successfully identify arrhythmias; institute a proper program from the anticoagulation aspect, as well as complete medical care; and understand pharmacologic instrumentation treatment of congestive heart failure, including the evaluation and etiology.

Also on the program are Physicians on the Medical Staff of McLeod Regional Medical Center.  Rajesh Malik, M.D., an Electrophysiologist with Pee Dee Cardiology Associates will focus on Atrial Fibrillation, and Ian D. Smith, M.D., an Interventional Cardiologist with Advanced Cardiology Consultants will present Successful Anticoagulation and Current Data. CME credit will be provided for this McLeod Health activity.

The late Dr. N.B. Baroody, Jr.

The event title honors Dr. N. B. Baroody, Jr. (1924-2010), a cardiologist and internal medicine physician who cared for patients for 55 years. He served on the McLeod Medical Staff in private practice during that time and later as a preceptor and physician with the McLeod Family Medicine Center from 1989 to 2010, providing leadership and educational support as a part of the teaching faculty for the McLeod Family Medicine Residency Program.  Dr. Baroody’s influence on residents, physicians, and hospital staff serves as a lasting legacy to the community.  

A co-founder of Mercy Medicine Clinic, Dr. Baroody is remembered as a skilled and compassionate caregiver, a dedicated medical missionary, and an experienced and gifted photographer, who published two books of artwork and spiritual reflections: In Search of His Image, a Photographic Journey in 2007, and The Unexpected Visitor in 2010. He was a great mentor and friend, explained Dr. O’Bryan.

Dr. Conyers O'Bryan, Jr.

I want to thank Dr. O’Bryan for his leadership in facilitating this program, as well as recognize his many years of dedication to the medical profession, medical education and commitment to excellence in patient care.  We also appreciate Drs. Craig, Malik and Smith for participating in the program.  The lecture series is open to the Medical Staff and interested clinicians.

Thanks,
Rob Colones

Broadcast to Benefit McLeod Children’s Hospital

June 1st, 2011

McLeod Children’s Hospital is one of 170 children’s hospitals in North America that comprise the ‘Children’s Miracle Network Hospitals’ (CMNH), a non-profit organization dedicated to helping children by raising funds and awareness for its members.  Each year, these non-profit hospitals treat more than 17 million children afflicted with disease, injuries and birth defects of every kind by providing the finest in medical care, life-saving research and preventative education.

At McLeod in 2010, more than 22,700 children received much needed care from McLeod Children’s Hospital either as an inpatient, outpatient or rehabilitation patient.

This year marks the 24th annual McLeod ‘Children’s Miracle Network Hospital Broadcast’, which celebrates the successes of year round fund-raising and friend-raising for children receiving care as part of the McLeod Children’s Hospital.  These victories are made possible by families who give love and hope, McLeod physicians, nurses and ancillary staff who provide excellent care and treatment, and donors at every level who make charity care and vital equipment purchases possible.

WBTW News 13 will broadcast live from the McLeod Children’s Hospital Child Life Activity Center on Saturday, June 4, from 12 p.m. to 8 p.m. We are grateful for WBTW’s support of this important effort for children.  The broadcast serves to recognize the support of local groups and organizations as well as 75 national corporate sponsors who work year round for the children served at McLeod Children’s Hospital. One hundred percent of the money raised during the broadcast also remains at the McLeod Children’s Hospital to treat children in this region.

Four McLeod Children have also been selected to represent the amazing spirit of many that is so evident in the children who overcome physical and emotional challenges — at times greater than many adults ever face. This year the children representing many include:

Two-year-old twin girls Sophia and Isabella Topalian of Florence. While nearly 150,000 sets of twins are born each year, less than one percent of them are monoamniotic twins, like the Topalian girls. Monoamniotic twins share one amniotic sack. This situation places the babies at high risk for their umbilical cords to become entangled which could result in cord compression and possible demise. Sophia and Isabella’s mother, Kim Topalian, spent 53 days in the Antepartum Unit at McLeod so that physicians could monitor her pregnancy. Born at just 32 weeks, the twins spent almost two weeks in the Neonatal Intensive Care Unit (NICU) under the supervision of McLeod Neonatologists, including Dr. Steve Bridges.

Five-year-old Ainsley Jordan of Myrtle Beach. Less than one year ago during a routine doctor’s visit, Ainsley’s elevated blood sugar levels resulted in her pediatrician immediately sending Ainsley and her family to the McLeod Children’s Hospital for hospitalization. Ainsley was diagnosed with Type 1 Diabetes by Pediatric Endocrinologist Dr. Pamela Clark of McLeod Pediatric Subspecialists. Dr. Clark instantly developed a relationship with Ainsley and her parents, Christina and Steve Jordan, to help the entire family cope with this condition Ainsley will have during her life. Today, Ainsley and her parents are able to manage her disease on a daily basis through blood sugar checks, insulin shots, and a balanced diet.

Ten-year-old Triston “Kane” Davis of Cheraw. On a Monday morning back in February, Kane woke up covered in a rash of blisters from head to toe similar to third degree burns. His pediatrician diagnosed him with Stevens-Johnson syndrome, likely the result of an allergic reaction he was experiencing to a sulfa antibiotic he had been prescribed four days earlier for an infection. Kane’s doctor instructed his mother, Mandy, to take Kane to the McLeod Children’s Hospital immediately. Upon admission, a team of physicians including Dr. Ramesh Bharadwaj, Dr. Judith Ugale, Dr. Carl Chelen and Dr. Isam Zakhour confirmed Kane’s diagnosis. He was admitted to the Pediatric Intensive Care Unit (PICU) where he spent the next few weeks receiving more acute care to decrease the duration of his severe, painful symptoms.

These children represent so many other young people and families who are treated at the McLeod Children’s Hospital every year. Each child and their family needed the special care and comfort found only in a hospital just for them. Thanks to the Children’s Miracle Network Hospitals, McLeod Children’s Hospital, and the generous support of the community and McLeod Health employees, these youngsters have beat the odds.

Thanks for all you do in helping to make these challenges into victories.

Rob

Donations to McLeod Children’s Hospital can be made during the CMNH Celebration Broadcast on WBTW News 13 by calling 777-GIVE (4483) or toll free at 1-866-668-4862 or by visiting the McLeod Foundation website at www.mcleodfoundation.org and clicking on the CMNH icon for an online submission.

Our People Are Our Single Most Important Asset

May 20th, 2011

To Our McLeod Team,

Everyday, McLeod Health employees interact with patients, physicians and each other.  Our vision is to be ‘the Choice for Medical Excellence.’ For us that means that in the eyes of patients, physicians and our team, we will strive for being the Choice for Medical Excellence.  We want to measure the vision so that our goals will reflect an effort to improve the effectiveness of this vision. We want to measure the attitude and perception of our people’s work for McLeod Health because it will have a direct effect on the quality of care we provide.

In order to have a better understanding of our team’s job satisfaction and the issues that are important, McLeod Health is conducting an Employee Opinion Survey, focusing on our staff perceptions of service, quality, internal support and communication, among other topics.

For this year’s Employee Opinion Survey, we continue to contract with independent, outside firm Professional Research Consultants (PRC).  This firm works solely with hospitals and health care systems and specializes in opinion research and development plans.  They are involved in patient and employee research for hundreds of hospitals across the nation. This process allows us the opportunity to compare ourselves and previous satisfaction results by tracking historical responses to the questions.  As well, we can measure our effectiveness with other hospitals across the nation in order to direct our improvement efforts this year.  Responses to this Internet-based questionnaire are totally confidential, convenient and easy and should require only ten to 15 minutes to complete.

The single most important asset of McLeod Health is our people.  As a member of McLeod Health, you make a unique and highly valued contribution to the overall success of our organization. Listening to what you have to say and anticipating your needs is a very important part of achieving our success. We want your opinions.  We want to be the Choice for Medical Excellence in your eyes, hands and hearts of service.

Thanks,
Rob