Your Voice Counts….
The Mission for McLeod Health is to improve the health and well being of the people living in northeastern South Carolina. Our Vision is to be ‘The Choice for Medical Excellence.’ We believe that words have meaning and ideas have consequences. We want our Vision statement to continue to be a reality, so we measure it in three specific ways: (1) we want to be the ‘Choice for Medical Excellence’ in the eyes of our patients; (2) we want to be the ‘Choice for Medical Excellence’ in the eyes of our physicians; and (3) we want to be the ‘Choice for Medical Excellence’ in the eyes of our people, those of us who work and serve in the organization every day. We measure each of these with an independent, third party survey so that we can honestly assess how well we are accomplishing our Vision as a team. These surveys help us answer the question, What’s Next? What will be our goals for 2010 and 2011?
Professional Research Corporation of America (PRC), Omaha, Nebraska, is helping McLeod to assess the opinions and engagement of our people by a survey. Beginning September 7th and continuing through September 21, 2009, all team members are encouraged to participate in the survey. Give us your opinion, help us to see where we are doing well and where we need to improve. Your voice counts. Engage in the survey and help us set the course for 2010 and beyond. The results of the survey will be shared with each department and guide all leaders in setting goals for 2010 and 2011.
To complete the survey while at work, log onto McLeod’s Intranet site and click on the PRC logo. This will direct you to the PRC website. If you prefer to take the survey from home, you can log onto the PRC website. You should have recieved a letter to your home with instructions for accessing this site or ask your director if you need assistance. Both sites provide confidentiality your answers as you are routed directly to the PRC website.
Confidentiality is a cornerstone of our service at McLeod Health. Much like the patient satisfaction survey that PRC conducts for McLeod, the results are confidential. With the employee survey, PRC staff members are the only individuals who will see any individual survey response. McLeod will only receive the compiled information from the survey by departments. To improve results reporting with the 2009 Survey, you will be asked to provide your McLeod identification number. The need for this is to direct your results to your department’s report and will not be used in any other way. The confidentiality of your answers is secure with PRC. Departments that have less than 5 participants will not receive a department report but will have results rolled into another report, making the information useful. Once again, this is established to provide confidentiality in your information.
If you experience difficulties accessing the PRC website or have questions related to the survey, you can call PRC directly at (800) 360-6379. McLeod’s PRC survey Project Manager is Keith Schneider; he is available to assist you.
Thanks for your help in making McLeod, The Choice for Medical Excellence,