The dawn of every new day is an opportunity to pause and reflect upon what is really important, to recalibrate our compass as well as to adjust our path. Each morning at all three hospitals – – McLeod Regional Medical Center, McLeod Health Darlington and McLeod Health Dillon – – the senior leadership team for each hospital gathers for a morning huddle and ‘Patient Rounds.’ We begin the first thirty minutes of our day with patients. In the huddle each team reviews some information and then the group visits a nursing unit or department. The primary reason for this ‘standard work’ is to open our day with the reason we are all here … our patients. It is a reminder to begin each day with purpose. The second reason we follow this daily initiative is to speak with staff in the area who are caring for the patients. Leaders gain a new perspective about the pace of the work and insight regarding the ‘real people’ who deliver the medical care and services for patients.
Today, I visited with the leadership team at McLeod Regional Medical Center. We made Patient Rounds on the nursing units of 4East and MICU. I met a family in the MICU waiting room and had a chance to talk with Lilly Wing, RN, about patients with renal disease. Coincidentally, just this week I have received two letters from patients who received their care in these units. The letters were affirming as well as encouraging. They conveyed a fresh perspective on the honor and privilege we have of caring for patients and families. One letter was from the wife of a patient who was transferred from Carolina Pines in Hartsville. She expressed her thanks for the care he received in the MICU and her experience with Dr. Vinod Jona, a pulmonogist at McLeod. “Dr. Jona was always honest with me about my husband’s prognosis. There were many times when I was at my breaking point and Dr. Jona would show up and give me his shoulder to cry on and give me moral support.” It is great to have physician leaders who point us to the best way by their example. Thank you, Dr. Jona!
When you see us on Patient Rounds, please know that we are there to learn from you as well as the patient. These Patient Rounds each morning do not replace other opportunities we have to visit throughout the hospital; instead they provide a positive and continuous focus for the leadership team. In this season of thanksgiving and hope, may we find encouragement in our service to others.
Thank you for your compassion and commitment,