The Choice For Medical Excellence

The Vision of McLeod Health is to be the Choice for Medical Excellence.  Words have meaning and ideas have consequences.  We want those words to have meaning in our daily work, so we measure them in three specific ways.  At McLeod, our vision is to be the Choice for Medical Excellence in the eyes of our Patients, our Physicians and our People.  Our patients deserve only the best!

We use an independent, national research firm, Professional Research Consultants (PRC), to survey Patients, Physicians and our People so that we can progressively measure  our progress toward reaching this Vision.  We want the surveys to direct us to opportunities where our team can work on excellence.  Continuously, we use this information to set goals and direct projects.  Since PRC has over thirty years of surveying healthcare organizations across the country, we are comparing ourselves to the nation’s best.

I am pleased to inform you that I have received a notice from PRC of national recognition in the surveys of our People in Darlington and Dillon. In comparison with national survey data last year, a Four Star Rating of Excellence is noted in several categories.  These awards are based on the percentage of employees who rate the hospital “Excellent”, or “top box” of a a five point scale,  for one of the ten categories: Like Communication, Involvement, Training, Senior Leadership, Supervisor, Quality, Teamwork within Departments, and Teamwork between Departments.

McLeod Darlington received seven (7) PRC Four Star Awards, which means they are in the top quartile of national performance in excellence in these seven categories: Involvement, Senior Leadership, Place to Work, Teamwork within Department, Training, Immediate Supervisor, and Teamwork between Departments.  Please join me in congratulating Pat Godbold and the team in Darlington for being recognized with the PRC National Excellence Award in Healthcare.

Also, McLeod Dillon received a PRC Four Star Award in Senior Leadership which means they are in the top quartile of national performance in excellence for Senior Leadership.  Please join me in congratulating Debbie Locklair and the team in Dillon for being recognized with the PRC National Excellence Award in Healthcare.

This is an outstanding recognition of excellence.  Thank you for setting the pace for the rest of us in our service to one another.  Both hospitals will be recognized for these awards during an Excellence in Healthcare Conference in San Diego, California on June 8, 2010.

Notably, George Washington challenged, “Associate yourself with men of good quality” ….  we are proud to be in the company of Darlington and Dillon.  Your work brings light to our Vision at McLeod Health.

Thanks,

Rob

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