Archive for July, 2010

McLeod Accepts the American Hospital Association-McKesson Quest for Quality Prize™

Friday, July 23rd, 2010

Dr. William Boulware, Chief of Staff for McLeod Regional Medical Center, accepts the 2010 AHA-McKesson Quest for Quality Prize from (right) Rich Umbdenstock, President and CEO of the American Hospital Association and (left) Andrew Mellin, M.D., Vice President, Advanced Clinical Technology, McKesson Provider Technologies.

(San Diego, California) Dr. William Boulware, Chief of the McLeod Regional Medical Staff, accepted the 2010 American Hospital Association-McKesson Quest for Quality Prize™ on behalf of McLeod Regional Medical Center on Thursday, July 22. A team of staff, physicians and leadership is currently attending the 18th annual American Hospital Association/Health Forum 2010 Leadership Summit, where the award was presented.

“On behalf of McLeod Health, we thank our patients and community for entrusting us with their care. This achievement would not have been possible without our medical staff and our people who are dedicated to improving the quality of care we deliver to our patients and their families daily,” stated Rob Colones, President and CEO of McLeod Health. 

The McLeod Health team in California will continue to attend the weekend Leadership Summit, a national conference hosted by the American Hospital Association which brings health care leaders together to focus on quality and performance improvement. It is designed for senior executives, governing board members, leaders in hospitals, health systems and allied organizations providing health care. Educational content includes information on innovative leadership strategies that can affect the operational performance of organizations.

Along with recognized keynote speakers including Captain Chesley “Sully” Sullenberger, who presented the Quest for Quality Award to McLeod at the beginning of the event on Thursday, the Summit features educational tracks that address the critical issues important in today’s health care environment.

Sullenberger became a hero after skillfully landing distressed U.S. Airways Flight 1549 on the surface of the Hudson River in New York City, saving the lives of all 155 aboard. He is the author of the recently released: Highest Duty: My Search for What Really Matters.

Other well-known keynote speakers presenting at the Leadership Summit include Newt Gingrich, founder of the Center for Health Transformation and former Speaker of the House of Representatives; Dee Dee Myers, former White House press secretary and political commentator and analyst; Ken Burns, historian and film maker; and the Honorable Al Gore, 45th Vice President of the United States, Nobel Peace Laureate and author of An Inconvenient Truth and Our Choice by live video feed.

“On behalf of the AHA, congratulations to McLeod Regional Medical Center on winning the 2010 AHA-McKesson Quest for Quality Prize,” said Rich Umbdenstock, AHA President and CEO. “McLeod Regional Medical Center has made a real commitment to the Institute of Medicine’s six quality aims: safety, timeliness, effectiveness, efficiency, equity and patient-centeredness. Improving patient safety and quality of care is the top priority at McLeod Regional Medical Center — so much so, that every board meeting begins with a discussion of methods to improve care as the number one agenda item. We hope their quest for excellence will provide ideas and inspiration for others.” 

The 2010 American Hospital Association-McKesson Quest for Quality Prize™, is awarded annually to only one hospital in the country. McLeod is also the first hospital in South Carolina to receive this prestigious honor since the inception of the national Quest for Quality Prize in 2002.

McLeod was selected for the 2010 American Hospital Association-McKesson Quest for Quality Prize® by a multi-disciplinary committee of health care quality and patient safety experts from across the nation for the honor, based on the McLeod culture of quality and efforts to achieve the Institute of Medicine’s six quality aims for health care — by engaging physicians, staff and leadership in efforts to improve quality through safety, effectiveness, patient-centered care, timeliness, efficiency, and equity.

All U.S. hospitals are eligible for the annual American Hospital Association-McKesson Quest for Quality Prize. McLeod Regional Medical Center is the 2010 winner, Henry Ford Hospital in Michigan is the finalist and Queens Hospital Center in New York received the citation of merit.

In 2007, McLeod was recognized with a Citation of Merit by the American Hospital Association in the ‘American Hospital Association-McKesson Quest for Quality Prize.’ 

Among those hospitals recognized in the past are Bronson Methodist Hospital, Kalamazoo, MI; Beth Israel Deaconess Medical Center, Boston, MA; Duke University Hospital, Durham, NC; Cedars-Sinai Medical Center, Los Angeles, CA; Cincinnati Children’s Hospital Medical Center, Cincinnati, OH; Sentara Norfolk General Hospital, Norfolk, VA; and The Johns Hopkins Hospital, Baltimore, MD.

McLeod continues to receive visits by groups of international physicians and medical leaders from the United Kingdom, Canada and the United States who come to Florence to meet with members of the hospital staff to gain insights into the ways in which McLeod has approached its quality and clinical improvement efforts.

Please also see recognition of McLeod by the South Carolina Hospital Association, SC Hospital Executive Update.

McLeod Honored Nationally for Quality, Safety and Patient Care

Thursday, July 22nd, 2010

It is with great pleasure that I announce that McLeod Regional Medical Center has been recognized nationally as the winner by the American Hospital Association for our organization’s work to improve care for our patients and their families. I am so thankful to all our teams for their dedication and hard work to make this very significant honor possible.

The 2010 American Hospital Association-McKesson Quest for Quality Prize™, awarded to one hospital in the country, was presented to McLeod Regional Medical Center in San Diego California on Thursday. A team of staff, physicians and leadership representatives attended the event. Dr. William Boulware, Chief of the McLeod Regional Medical Staff, accepted the award on behalf of McLeod. The prize, supported by grants from the McKesson Corporation, will fund the travel and additional training in quality and safety for the organization.

McLeod was selected by a multi-disciplinary committee of health care quality and patient safety experts from across the nation for the honor, based on the McLeod culture of quality and efforts to achieve the Institute of Medicine’s six quality aims for health care — by engaging physicians, staff and leadership in efforts to improve quality through safety, patient-centered care, timeliness, efficiency, effectiveness and equity.

The goals of the American Hospital Association-McKesson Quest for Quality Prize are to raise awareness of the need for a hospital-wide commitment to highly reliable, exceptional quality, patient-centered care as well as to reward successful efforts to develop and promote system wide approaches toward improvements in quality of care.

The Quest for Quality award is a tribute to the work of all our people and their commitment to leading the way for better health and health care in the communities we serve. I wanted to thank each and every one of you for your extraordinary work and your role in helping us achieve this outstanding honor.

All U.S. hospitals are eligible for the annual American Hospital Association-McKesson Quest for Quality Prize.

McLeod Regional Medical Center was the 2010 winner, Henry Ford Hospital in Michigan was a finalist and Queens Hospital Center in New York received the Citation of Merit. McLeod is the only hospital in South Carolina to be presented with this national recognition.

The prize honors hospitals that:
• have committed in a systematic manner to achieving the Institute of Medicine’s six quality aims–safety, patient-centeredness, effectiveness, efficiency, timeliness, and equity;
• can document progress in achievement of all six of the IOM aims; and
• provide replicable models and systems for the hospital field.

In 2007, McLeod was recognized with a Citation of Merit by the American Hospital Association in the ‘American Hospital Association-McKesson Quest for Quality Prize.’ 

Among the previous Honorees are Bronson Methodist Hospital, Kalamazoo, MI; Beth Israel Deaconess Medical Center, Boston, MA; Duke University Hospital, Durham, NC; Cedars-Sinai Medical Center, Los Angeles, CA; Cincinnati Children’s Hospital Medical Center, Cincinnati, OH; Sentara Norfolk General Hospital, Norfolk, VA; and Johns Hopkins Hospital, Baltimore, MD.

We are proud of this achievement by our medical staff and our people who work on behalf of our patients and their families daily. We are committed to ongoing efforts toward improvements and continue to apply the Six Aims in quality: Safety, Effectiveness, Patient-Centered Care, Timeliness, Efficiency and Equity to our programs and services.

We look forward to a year of celebrating this honor with our people and the community. More information will be forthcoming about these opportunities.

Thanks for all you do and your devotion to making McLeod the choice for medical excellence.

Sincerely,
Rob 

About AHA
The AHA is a not-for-profit association of health care provider organizations and individuals that are committed to the improvement of health in their communities.  The AHA is the national advocate for its members, which include almost 5,000 hospitals, health care systems, networks and other providers of care.  Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends.

About McKesson Corporation
McKesson Corporation, currently ranked 14th on the FORTUNE 500, is a healthcare services and information technology company dedicated to helping its customers deliver high-quality healthcare by reducing costs, streamlining processes, and improving the quality and safety of patient care.  Over the course of its 177-year history, McKesson has grown by providing pharmaceutical and medical-surgical supply management across the spectrum of care; healthcare information technology for hospitals, physicians, homecare and payors; hospital and retail pharmacy automation; and services for manufacturers and payors designed to improve outcomes for patients.

McLeod Dillon ‘Topping Out’

Wednesday, July 21st, 2010

According to Robins and Morton, our construction firm building the new Emergency Department in Dillon, the tradition of ‘Topping Out’ has its roots in Medieval Europe.  The ceremony represents good will and good fortune to those who will enter the building.  The ceremony celebrates the moment when the last beam is placed at the top of the building under construction

The final beam signed by McLeod Dillon employees and the American flag were erected during the McLeod Dillon Topping Out Ceremony.

The ‘Topping Out’ ceremony was held at lunch on Tuesday, July 20, 2010.  After lunch, I was able to take a tour of the construction site, see the ceremonial tree and American flag fixed atop the last beam.  We have also been cleared to begin using the new ambulance entrance.

Later today, Debbie Locklair our Administrator for Dillon, received this note from one of the team members at Dillon:

“Debbie,

The Topping Out Ceremony today was great. Thank you also for the delicious meal you provided for us at this event. This was a great day for us here at the hospital and Dillon County.  This along with other events make employees feel important and a big part of the hospital.  We have always been a team here at this hospital and we will even be better with this new ED.

Thank you.”

We will all look forward to opening the new Emergency Department in Dillon.  It will be a new and better way to provide care for patients and families in Dillon.

Thanks,
Rob

McLeod Mako Sharks Win Championship

Tuesday, July 20th, 2010
On Saturday morning I was able to watch youth swim teams from across Florence compete in the championship meet of the Florence Summer Swim League. Excitement and energy levels were high as the eighty (80) member McLeod team, led by Coaches Dawn Walker and Jason Chatlosh, swam their way into first place at Francis Marion University’s Smith Center aquatic arena.  I was also able to talk with Jennifer Calcutt, McLeod Aquatics Director, about the swimming program and how it helps our youth.

A key to this league is sportsmanship and family participation with McLeod competing against swimmers from Florence Family YMCA, Oakdale Country Club and Florence Country Club.  Participants ages ranged from 4 to 18 promoting youth fitness and positive family fun.  

Congratulations team. We look forward to next year.

Thanks,
Rob

Thank you Senator Leatherman

Friday, July 16th, 2010

Senator Hugh K. Leatherman

On Thursday afternoon, I attended a recognition ceremony and reception for Senator Hugh K. Leatherman, Sr. He is the Senator for District 31, which covers the Florence and Darlington areas. The event, held by the South Carolina Public Health Association, named Senator Leatherman as 2010 Legislator of the Year. This annual recognition is known as the ‘Douglas E. Bryant Legislator of the Year Award’ and was held at the Florence County (DHEC) Public Health Office for Region 4 in Florence.  Dick Tinsley and Gail Weaver also represented McLeod at the ceremony.

We appreciate the support and effort Senator Leatherman demonstrates for health care in our region and state. We congratulate him on this recognition.

Senator Leatherman is active on a variety of committees for our state and senate and has served in the South Carolina Senate since 1980. He is Chairman of the Finance Committee, the Interstate Cooperation Committee, as well as Operations and Management Committee. He also serves on Ethics; Labor, Commerce and Industry; Rules; State House; and Transportation. His leadership and active service on these committees positions him well to understand the issues facing the public health and health care community.

The South Carolina Public Health Association is a statewide organization for public health professionals. The goal of the organization is to promote personal health, community health, and to develop policy to improve health in the our state. The Award is given to a public servant who has demonstrated significant commitment to the public health of South Carolina through proven records of sponsorship, services and support of important public health initiatives.

Here is another example of Senator Leatherman’s service. See this link to a video clip of Senator Leatherman speaking on behalf of McLeod Health at a recent State Budget and Control Board meeting in Columbia. McLeod will be issuing tax-exempt bonds and refinancing some existing bonds at a lower interest rate, saving on the cost of financing. In the process, we needed the approval of the State Budget and Control Board. We appreciate Senator Leatherman recognizing the merits of our project for the community and region.

Thanks,
Rob

Progress on the Six Aims

Thursday, July 15th, 2010

In 2007, McLeod was recognized with a Citation of Merit by the American Hospital Association in the ‘American Hospital Association – McKesson Quest for Quality Prize.’  From the AHA website you can see a list of hospitals and health systems across the United States who have also been recognized for their progress on the IOM Six Aims. http://www.aha.org/aha/news-center/awards/quest-for-quality/index.html

The goals of the American Hospital Association – McKesson Quest for Quality Prize are to raise awareness of the need for a hospital-wide commitment to highly reliable, exceptional quality, patient-centered care; reward successful efforts to develop and promote a systems-based approach toward improvements in quality of care; inspire hospitals to systematically integrate and align their quality improvement efforts throughout the organization; and communicate successful programs and strategies to the hospital field.

The prize can include one award Winner, up to two hospitals may be recognized as Finalists and other hospitals may be recognized with the Citation of Merit. All U.S. hospitals are eligible for the Quest for Quality Prize.

The prize honors hospitals that:
• have committed in a systematic manner to achieving the Institute of Medicine’s six quality aims–safety, patient-centeredness, effectiveness, efficiency, timeliness, and equity;
• can document progress in achievement of all six of the IOM aims; and
• provide replicable models and systems for the hospital field.

Previous Honorees:

2009
Bronson Methodist Hospital, Kalamazoo, MI., Winner
Beth Israel Deaconess Medical Center, Boston, MA., Finalist
Duke University Hospital, Durham, NC., Citation of Merit

2008
Munson Medical Center, Traverse City, MI., Winner
University of Michigan Hospitals and Health Centers, Ann Arbor, MI., Finalist
Avera McKennan Hospital & University Health Center, Sioux Falls, SD, Citation of Merit
Saint Vincent Health Center, Erie, PA., Citation of Merit

2007
Columbus Regional Hospital, Columbus, IN, Winner
Cedars-Sinai Medical Center, Los Angeles, CA., Finalist
INTEGRIS Baptist Medical Center, Oklahoma City, OK., Finalist
Amarillo VA Health Care System, Amarillo, TX, Citation of Merit
McLeod Regional Medical Center, Florence, SC., Citation of Merit

2006
Cincinnati Children’s Hospital Medical Center, Cincinnati, OH, Winner
Bronson Methodist Hospital, Kalamazoo, MI, Citation of Merit
Baptist Memorial Hospital for Women, Memphis, TN., Citation of Merit

2005
North Mississippi Medical Center, Tupelo, Mississippi, Winner
El Camino Hospital, Mountain View, California, Finalist
NewYork-Presbyterian Hospital, New York City, Finalist
Lehigh Valley Hospital and Health Network, Allentown, PA., Citation of Merit

2004
Sentara Norfolk General Hospital, Norfolk, VA., Winner
The Johns Hopkins Hospital, Baltmore, MD., Finalist
Mary Lanning Memorial Hospital, Hastings, NE., Finalist
Advocate Health Care, Oak Brook, IL., Citation of Merit

2003
Abington Memorial Hospital, Abington, PA., Winner
Beaumont Hospitals, Royal Oak, MI., Finalist
University of Wisconsin Hospital and Clinics, Madison, WI., Finalist
Olympic Medical Center, Port Angeles, WA., Citation of Merit.

2002, the prize’s first year
Missouri Baptist Medical Center, St. Louis, Winner
Fairview Hospital, Great Barrington, MA., Finalist
Children’s Hospitals & Clinics, Minneapolis, Finalist
Brigham & Women’s Hospital,Boston, Citation of Merit.

We eagerly await the announcements about the 2010 Honorees for the American Hospital Association – McKesson Quest for Quality Prize.  McLeod will continue to apply the Six Aims for Improvement … Safe, Effective, Patient-Centered, Timely, Efficient and Equitable … to our programs and services.  Thank you for sharing the vision to be the Choice for Medical Excellence.

Thanks,
Rob

The Six Aims

Wednesday, July 14th, 2010

In 2001, the Institute of Medicine (IOM) published the book, ‘Crossing the Quality Chasm.’ The book was offered to health care leaders as a model for improving care for patients across the nation.

At McLeod Health, we read the book as a leadership team and discussed the implications of the recommendations upon our strategic plan.  ‘Six Aims’ are recommended for improving health care in the 21st century.  Health care should be:

“Safe – avoiding injuries to patients from the care that is intended to help them.

Effective – providing services based on scientific knowledge to all who could benefit and refraining from providing services to those not likely to benefit (avoiding under-use and over-use).

Patient-centered – providing care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions.

Timely – reducing waits and sometimes harmful delays for both those who receive and those who give care.

Efficient – avoiding waste, in particular waste of equipment, supplies, ideas and energy.

Equitable – providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, and socio-economic status.”

Our improvement projects in Clinical Effectiveness and Operational Effectiveness, as well as our goals for the year, are filtered through these ‘Six Aims’ for improving quality and safety.

Tuesday, in our Quality and Safety meeting in Florence, Dick Tinsley, Beki Cooley and Harriet Jeffords reviewed with us the patient outcomes for Wound Care and Rehabilitation.  In each area, we are benchmarking our performance against national quality data to measure how we are meeting the needs of our patients.  In Rehabilitation, we reviewed therapy outcomes in pain, motion and function across six quarters or eighteen months as compared to a national benchmark.  In each case, patients are receiving results in these outcomes.  Rehabilitation is using this information to improve patient outcomes, share with physicians, as well as develop individual education plans by therapist.

During this Quality and Safety meeting, we also heard an update by Teresa Anderson and Sherman Thomas on a project to improve patient satisfaction with the timeliness of food delivered to patients on nursing unit, 6 West.  They detailed the first few improvement cycles of … Plan, Do, Check, Act.  They are showing early improvement with changes to the process.

On Tuesday afternoon in Dillon, the Quality and Safety team heard an update from Joan Ervin on ‘Hand-offs and Transitions in Care.’ Health care has become complex due to specialization and we need to constantly examine and re-examine our processes to insure safety and effective care. The ‘Six Aims’ of the IOM are again influencing our service to patients.

I am encouraged by the work I see ongoing by teams across McLeod Health.  A quote by Goethe is appropriate … “Knowing is not enough; we must apply. Willing is not enough; we must do.”

Thank you for allowing the ‘Six Aims’ to direct our improvement work for and with our patients and families.

Thanks,
Rob

Medical Students Express Their Appreciation

Friday, July 9th, 2010

Dr. Alva Whitehead, David Braddy, Brenda Allen, Jason Heilemann, Andy Hack, Stephanie Paolini, Blake Hodges, and Dr. Michael Rose

For the past three years, McLeod has hosted an internship for medical students from May through July, a concept developed by Dr. Alva Whitehead. This Fellowship, funded by the McLeod Foundation, has been used as both a learning tool for physicians in training as well as recruitment for the future by McLeod.

The class includes all rising second year medical students, experiencing a hospital setting first hand through this opportunity at McLeod. Members of the 2010 McLeod Medical Student Fellowship are:

Blake Hodges, Florence
Jason Heilemann, Clemson
Andrew Hack, Columbia
Stephanie Paolini, Aiken
David Braddy, Dillon

“This was a wonderful group. They exceeded my expectations and were very engaged,” stated Dr. Whitehead. “They all displayed a great deal of energy and enthusiasm to the medical staff – which rekindled in them the reason that medicine was their first love – why they first went into medical school.”

While we enjoyed their time with us, these students communicated their appreciation of the program and mentors. Here’s a letter they wanted to share with you regarding the experience.

Dear McLeod Community

It is with great honor that we send thanks to all who have taken time to instruct and mentor us over the course of our stay here at McLeod. Countless physicians, nurses, technicians, therapist, nutrition staff, administrators, board members, residents, etc. have proven McLeod to be a welcoming, motivating, evidence-based community, which will forever be an important waypoint in the course of our education. Our utmost gratitude goes to the whole hospital because even though Dr. Whitehead, the McLeod community member who invited us here, has been a huge inspiration to us, our tour through the hospital was especially grand due to the voluntary enthusiasm that we saw in every department.

When we came to McLeod weeks ago, we had few expectations. We understood that we were to learn how the hospital works and get some clinical experience, but this was only the skeleton of what we saw. Many McLeod community members instructed us in more lofty areas such as patient safety, quality improvement, leadership, organizational direction, philosophy of medicine, and more, topics that we only could only hope to hear briefly about in medical school or future clinical rotations. In the wide world of modern medicine, little attention can be given to the big picture among the plethora of details. McLeod’s culture of improvement and wisdom about the future have impressed us as much as any clinical information or administrative process. We appreciate it all.

Thanks again to all who have helped us!

Sincerely,

McLeod Fellowship students 2010

Please join me as we wish them well in their educational and vocational journey ahead.

Thanks,

Rob

Visitors from Virginia

Thursday, July 8th, 2010

On Monday and Tuesday of this week, McLeod Health hosted four visitors from a hospital in Virginia. These guests were health care executives which included two physicians and two nurses. We were pleased to have them join us for an inside look at Quality and Safety programs at McLeod Health and fresh eyes regarding our program. It was a time to compare information as well as learn from one another.

Thanks to each member of our team for daily improving our services. Thanks for the work that you do on behalf of patients and staff. Your work is well known across the country and people have read about the outcomes we are receiving for patients. It is an encouraging confirmation that, while there is much to be done, we are consistently moving in the right direction.

Thanks,

Rob

Physician, Healer, Teacher, and Mentor

Thursday, July 1st, 2010

Dr. Alva Whitehead

Those are all words that come to mind when one thinks about Dr. Alva Whitehead. In my twenty-nine years of serving with him at McLeod, Dr. Alva Whitehead has been a gifted advisor, teacher and mentor.

He joined the McLeod Medical Staff in June of 1976 and served as Chief of Staff from 1998 to 1999. He served as McLeod Vice President of Medical Staff Services from 2001 to 2010. In this physician leadership role, he strengthened the foundation built by Dr. Rick Ervin, our first Vice President of Medical Staff Services as McLeod sought to have additional physician input on the leadership team in 1987. Dr. Alva Whitehead continues to serve as Medical Advisor for McLeod Health.

Providing counsel and support to the McLeod Health Board and leadership teams, Dr. Whitehead has been a strong advocate for patients and families, physicians and hospital staff. As he transitions in his service to others, I thought I would share with you his thoughts about the changes in medicine and health care.

RC: Your father was a physician in Lake City, and your son is a Pediatrician in Florence, what is important about the professional calling to be a physician?

AW: Unfortunately, it seems the whole concept of “calling” has been relegated to the religious sphere. It is unfortunate because “calling” or “vocation” gives a greater meaning to our work. When you consider that to answer a “call” is to really answer four questions: Called from something, Called to something, Called for something, Called by someone. We need to rehabilitate the necessity of answering those questions in our life and work. To realize that you have
been called into whatever work you do and answered that call allows one a greater sense of peace and purpose.

RC: The intensity of the vocational life of physician and medical caregiver is great. How best can we achieve balance in our work and family?

AW: Balance can only be obtained by becoming a “human being”…. So many of us become a “human having”. Some believe happiness is achieved in having more and more. It actually leads to more unhappiness. Others find contentment in “being” – - being present with their family, being present with their patients, and being present with themselves. The greatest mistake I see physicians and their families make is in “frugal fatigue” which leads to great debt, more work, less family time, more unhappiness, more resentment, acquiring more things in an attempt to become happy which leads to a downward spiral of not just “being”. To have or to be, that is the question.

RC: During your tenure as Vice President of Medical Services, McLeod received recognition as a state and national leader in quality and safety. Our medical staff has been engaged in leading that effort. What are your thoughts about Physician Engagement in the modern quality movement ongoing in healthcare?

AW: I firmly believe people want to be a part of some worthy cause greater than themselves. McLeod is providing that opportunity and physicians have embraced that challenge with varying degrees of commitment. One of my favorite quotes is from Bennett Sims:

Visions are never justified by their plausibility. The human spirit goes for great dreams, not because they are plausible, but because they are irresistible.

We are developing irresistible opportunities here.

RC: What are you reading and what do you recommend for the summer?

AW: Over the years, I have had to pace my reading and not become too obsessed with “escape” reading. I am currently reading several books: for work, I am reading “Leadership and Medicine” by Dr. Floyd Loop from the Cleveland Clinic. For fun, I am re-reading “Great Souls: Six Who Changed a Century” by David Aikman. It is a series of six short biographies. Also I am reading two books by Neil Postman, “Amusing ourselves to death” and “Technopoly”. For escape, I will read “Beach Music” and “South of Broad” by Pat Conroy. To pick one from the group that is a must read, it is “Great Souls” – - phenomenal people who helped shape a century!

We look forward to working with Dr. Whitehead as Medical Advisor for McLeod Health. We appreciate your leadership.

Thanks,
Rob