Archive for May, 2011

Our People Are Our Single Most Important Asset

Friday, May 20th, 2011

To Our McLeod Team,

Everyday, McLeod Health employees interact with patients, physicians and each other.  Our vision is to be ‘the Choice for Medical Excellence.’ For us that means that in the eyes of patients, physicians and our team, we will strive for being the Choice for Medical Excellence.  We want to measure the vision so that our goals will reflect an effort to improve the effectiveness of this vision. We want to measure the attitude and perception of our people’s work for McLeod Health because it will have a direct effect on the quality of care we provide.

In order to have a better understanding of our team’s job satisfaction and the issues that are important, McLeod Health is conducting an Employee Opinion Survey, focusing on our staff perceptions of service, quality, internal support and communication, among other topics.

For this year’s Employee Opinion Survey, we continue to contract with independent, outside firm Professional Research Consultants (PRC).  This firm works solely with hospitals and health care systems and specializes in opinion research and development plans.  They are involved in patient and employee research for hundreds of hospitals across the nation. This process allows us the opportunity to compare ourselves and previous satisfaction results by tracking historical responses to the questions.  As well, we can measure our effectiveness with other hospitals across the nation in order to direct our improvement efforts this year.  Responses to this Internet-based questionnaire are totally confidential, convenient and easy and should require only ten to 15 minutes to complete.

The single most important asset of McLeod Health is our people.  As a member of McLeod Health, you make a unique and highly valued contribution to the overall success of our organization. Listening to what you have to say and anticipating your needs is a very important part of achieving our success. We want your opinions.  We want to be the Choice for Medical Excellence in your eyes, hands and hearts of service.

Thanks,
Rob