OUTCOMES MATTER… to patients and their families.  Outcomes matter… to our McLeod team, physicians and staff committed to the daily work .

The Healthgrade awards presented to McLeod were accepted by (left to right) Dr. Andrew Rhea, Dr. Keith Player, Mr. Charles Bethea, Dr. Anil Om, Dr. Bill Edwards and Dr. Chris Cunningham.

At McLeod Health, for a number of years we have embarked upon a quality journey that continues to receive state and national recognition … and for us, this is confirmation that we are on the right path.  We have not arrived, and yes, there is still more work to be done. 

We believe we can rescue health care by improving it.  We can bring better value to patients and families.  Our improvement methodology has three design principles – - our work will be Physician Led, Data Driven, and Evidence Based.

We have found that improvement lives in the little ordinary moments.  The improvement comes not in three or four moments of huge significance, like this exciting announcement.  But improvement comes in 10,000 little moments … one after another.  The character formed in those innumerable little moments is what positions us to respond in the big moments of our service to others.

There are so many people to thank … and we will take time to recognize, thank and congratulate in the weeks ahead, but take a moment to see what the announcement is about for our patients.

Thank you for making McLeod Health The Choice for Medical Excellence each day.


Press Announcement
McLeod physicians, staff and teams have received 23 top honors for 2013 and 2014 from Healthgrades®, the nation’s leading healthcare rating organization. These distinctions, driven by the analysis of data, are based on quality outcomes and superior performance.

McLeod Regional Medical Center recently received the 2014 Distinguished Hospital Award for Clinical Excellence™ from Healthgrades. This distinction places McLeod among the Top 5% of more than 4,500 hospitals nationwide for its clinical performance.

“Top-performing hospitals share a fierce commitment to continuously improving clinical quality. Despite the fact that every hospital aims to provide the highest quality care to every patient, only some manage to achieve superior performance. McLeod stands out by exhibiting comprehensive quality care across multiple clinical specialties,” said Conor Tuttle, Director of Quality Platforms with Healthgrades. 

“I’m extremely proud of the medical staff and the medical center for their accomplishments in the improvement of quality,” said Dr. Andrew Rhea, Chief of the McLeod Medical Staff.

Marie Segars, Administrator of McLeod Regional Medical Center, stated, “We are pleased to receive this recognition based on the leadership of our physicians and the work of the McLeod staff who are actively seeking ways to improve quality for the patients we serve.”

McLeod has also been honored with the Healthgrades Outstanding Patient Experience Award™, for 5 years in a row. This distinction ranks McLeod among the Top 10% in the Nation in providing outstanding performance in the delivery of a positive experience for patients during their hospital stay.

“This recognition is evidence of the dedication and hard work performed daily by our physicians and staff in creating a culture of safety and quality,” said Rob Colones, President of McLeod Health. “We are honored that our efforts have resulted in McLeod receiving these distinctions, but more importantly, we want to continue to pursue excellence in quality care for the benefit of our patients.”

For its 2014 study, American Hospital Quality Outcomes 2014: Healthgrades Report to the Nation, Healthgrades evaluated nearly 4,500 hospitals nationwide for 31 of the most common inpatient procedures and conditions and identified the 100 best hospitals within each procedure. McLeod was further recognized as one of Healthgrades:
America’s 100 Best Hospitals for Cardiac Care
America’s 100 Best Hospitals for General Surgery
America’s 100 Best Hospitals for Spine Surgery

In addition, McLeod was honored as a recipient of Healthgrades Vascular Surgery Excellence Award™. McLeod has received this honor for 5 years in a row (2010 to 2014) and has been ranked among the Top 5% in the Nation in Vascular Surgery for 2 years in a row (2013, 2014).

“McLeod has been honored nationally for its quality programs by a number of healthcare organizations,” explained Donna Isgett, Senior Vice President of Quality and Safety. “We compare ourselves to the nation’s best in receiving measurable results and continuously strive to improve everything that relates to the care of the patient.”

The honors received by McLeod included the 2014 Distinguished Hospital Award for Clinical Excellence, the Outstanding Patient Experience Award, America's 100 Best Hospitals Award for Cardiac Care, General Surgery and Spine Surgery as well as the Vascular Surgery Excellence Award.

Here is a link to our awards:  McLeod Honors by Healthgrades

Here are links to more press coverage. A Recording of our Press Conference is also posted below.

WBTW News 13

Morning News
WPDE News Channel 15

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